BoxSentry
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| BoxSentry is a leading provider of innovative reputation & authentication solutions. BoxSentry’s mission is to restore integrity in email communications, reviving the confidence in critical business processed which rely upon it. The company is headquarted in Singapore with offices in Sydney & London. BoxSentry was founded in 2006 to address the challenge posed by conventional anti-spam technologies often misclassifying & blocking legitimate one-to-one email as spam. To meet the urgent need for a solution to this problem with false positives BoxSentry created LogiQ™ & ReadMail™, which today support enterprises, governments & service providers in over 18 countries. BoxSentry’s solutions for email protection integrate the key components of reputation, authentication & protection methodologies to ensure business-safe email for its clients. Achieving phenomenal growth over the past few years the company today is comprised of 40 people from 10 nationalities. Click here to be a reseller | |||||||||
Solutions |
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Next Generation Email Authentication Technology |
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RealMail™ is a next generation Email Security solution that is based on email Sender Authentication, and effectively addresses the challenges of false positives faced by users of current generation anti-spam solutions. RealMail™ is our “Best in Class”, integrated Email Security solution. You can think of RealMail™ as a tightly integrated bundle of LogiQ, anti-spam & anti-virus functionality. RealMail™ uses an innovative approach to Email Authentication, combined with Positive Sender Reputation, to ensure the secure and efficient delivery of legitimate email. RealMail™ provides an effective solution to the challenges faced by users of current generation spam technologies that result in legitimate emails being blocked and filtered out, causing unacceptable loss of good emails (false positives). The RealMail™ solution delivers a powerful, easy-to-implement, secure messaging solution that provides multi-tier protection for ensuring delivery of mission-critical legitimate email. |
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| The RealMail™ solution is founded on the principle of process efficiency, and the recognition that email is not a technology, but a business communication process. Businesses and government now use email as a critical communication tool, and as such, cannot afford to lose even a single legitimate email. RealMail™ provides the solution. | |||||||||
BoxSentry LogiQ™ |
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| Protect Legitimate Business Communications | |||||||||
| BoxSentry LogiQ™ is a drop-in solution for False Positives caused by AntiSpam Filters. LogiQ™ delivers a powerful, easy-to-implement, secure messaging solution that provides multi-tier protection for ensuring delivery of mission-critical legitimate email. | |||||||||
| LogiQ™ can be implemented in two different modes (Integrity or Recovery) depending upon your network configuration & existing MTA. Most importantly LogiQ™ can prevent false positives from happening without having to replace any of the existing infrastructure. This is truly complimentary & compatible with existing email security infrastructure. | |||||||||
Integrity Mode |
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| BoxSentry LogiQ™ combines patented authentication & reputation technologies to determine if the sender of an email is legitimate. LogiQ™ uses multiple techniques to identify senders including AI-driven whitelisting through traffic analysis & network queries against the BoxSentry global reputation system. LogiQ™ uses email authentication industry standards, Sender ID (SPF) & DomainKeys Indentified Mail (DKIM) to minimise your risk of losing email. | |||||||||
Discovery Mode |
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| BoxSentry LogiQ™ can be operated in Discovery mode to give you concrete evidence of false positives. It is compatible with existing email environments & attaches itself unobtrusively to your network to immediately being generating reports of the false positives detected by the system. | |||||||||
Recovery Mode |
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| Once identified as a false positive blocked messages are reinjected into the user’s inbox without delay in Recovery mode, ensuring fast-tracked & seamless mail delivery. | |||||||||
| LogiQ™ in Discovery & Recover mode are appliance based deployments using on-site appliance, while LogiQ™ in Integrity mode can be deployed either as an appliance or accessed via a service “in-the-cloud”. | |||||||||
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| TrustCloud to fight false positives caused by anti-spam filters | |||||||||
| Today we take email for granted as being part of our daily personal & professional life. It supports most of our daily activities & business processes. As such integrity of email communication is vital. Over 200 billion emails are sent & received daily, 85 to 90% of which are unwanted including spam, malware & viruses. Of the 10-15% which are wanted recent research estimates that over 100 million legitimate messages are failing to reach end users every day. These are either being rejected at the gateway or being condemned to the junk folder.
A key reason these false positive errors occur because anti-spam solutions are unable to judge the legitimacy of the sender. To solve this problem BoxSentry has developed TrustCloud, a service which helps receivers accurately identify & deliver good emails based on the sending domain’s reputation. Over three years in the making TrustCloud offers the industry’s most comprehensive list of good sending domains. Uniquely TrustCloud also has deep coverage of domains across the Asia Pacific region, a region which to date has remained largely ignored. Internet Service Provider’s (ISPs), enterprises & governments can use TrustCloud to improve customer satisfaction & reduce total cost of operations of their email infrastructure. It helps them provide a higher quality of service to their users by improving effectiveness of email filtering & virtually eliminating false positives. |
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| TrustCloud Case Study: Enhancing the performance of anti-spam systems | |||||||||
| BoxSentry recently conducted a trial of TrustCloud to enhance two popular anti-spam systems against the same incoming email stream. | |||||||||
| Anti-Spam system – A:
• Total Messages: 1,003,436 • Marked by AntiSpam system (A) as spam: 651,715 • False Positives Detected by TrustCloud: 8,908 (2.5% of legitimate mail volume) |
Anti-Spam system – B:
• Total Messages: 1,003,436 • Marked by AntiSpam system (B) as spam: 552,763 • False Positives Detected by TrustCloud: 4,318 (0.9% of legitimate mail volume) |
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| TrustCloud rescued transactional notifications, legitimate opt-in marketing messages & email that were direct one-to-one legitimate emails. | |||||||||






